Frequently Asked Questions
Everything you need to know about your Gearbox Loot orders
How long does shipping take for my loot?
Standard shipping typically takes 5-7 business days within the domestic region. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy for apparel?
We offer a 30-day return window for unworn and unwashed clothing with original tags attached. Please note that limited edition drops may have specific return restrictions.
How do I know which size to order?
Each product page features a detailed sizing chart. We recommend measuring a similar garment you own to compare dimensions for the most accurate fit.
Are your products officially licensed?
Yes, every item in the Gearbox Loot Store is 100% officially licensed and designed in collaboration with the original creators and artists.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How should I care for my printed graphic tees?
To preserve the quality of the print, we recommend washing your garments inside out in cold water and tumble drying on low heat or air drying.